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Frequently Asked Questions
1. Does Toucan hold statistical data that can be used for data analysis?
Yes, Toucan accumulates statistical data based on different parameters which can be used for data analysis which further can assist in decision making. Statistics data is reported on Dashboards for trend analysis.
2. Does the Toucan application have role based controls?
Yes, Toucan application has role based controls using which only required screens can be allowed for view/update based on the user privileges.
3. Does the Toucan application have a work queues concept?
Most of the requests handling on the Toucan application is carried out using work queues.
4. Does the Toucan application support event based communications?
Yes, Toucan application supports event based multi channel communications. Where communication for events like money credit/debit etc can be made over channels like SMS, Email, Whatsapp etc.