Yes, Toucan accumulates statistical data based on different parameters which can be used for data analysis which further can assist in decision making. Statistics data is reported on Dashboards for trend analysis.

Yes, Toucan application has role based controls using which only required screens can be allowed for view/update based on the user privileges.

Most of the requests handling on the Toucan application is carried out using work queues.

Yes, Toucan application supports event based multi channel communications. Where communication for events like money credit/debit etc can be made over channels like SMS, Email, Whatsapp etc.